Refunds & Returns Policy
We Offer 15-Day No Worries No Question Money Back Guarantee!
Your satisfaction is our #1 priority!
Therefore, we offer a 15-Day NO QUESTION Money Back Guarantee to all our clients for all items. You can request a refund within 15 days beyond the guaranteed period of delivery(45 days) for no matter what reasons!
*You can submit refund requests by sending a message on Contact Us page.
Once we get the message, your refund will be processed immediately, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
- If you do not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you receive the wrong item you can request a refund or a reshipment.
- If you do not like the product you’ve received you can request a refund but you must return the item at your expense and the item must be unused.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.Go to Homepage